Terms & Conditions

Terms & Conditions

Introduction

This website (“Store”, “Webshop”) is operated by Zilt en Zacht (KvK 95036288, Netherlands). Throughout the site, the terms “we”, “us” and “our” refer to Zilt en Zacht.

By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms and Conditions (“Terms”), including additional policies referenced or linked here. Please read these Terms carefully before using our website. By accessing or using any part of the site, you agree to these Terms. If you do not agree, you may not use our website or services.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and services to you.

Online Store Terms

  • You confirm that you are at least the age of majority in your country, or have given consent for a minor dependent to use this site.

  • You agree not to use our products for unlawful purposes or to violate applicable laws.

  • You must not transmit viruses or harmful code. Any breach may result in termination of your access.

General Conditions

  • We may refuse service to anyone at any time.

  • Content (excluding payment data) may be transferred unencrypted across networks. Payment details are always encrypted.

  • You agree not to duplicate, resell, or exploit the Service without written permission.

Accuracy of Information

We strive to provide accurate and up-to-date information. However, we are not responsible if the content on this site is inaccurate, incomplete, or outdated. Use of the material is at your own risk.

Products & Pricing

  • Prices may change without prior notice.

  • Certain products are available exclusively online and may have limited quantities.

  • We reserve the right to limit quantities, discontinue products, or restrict sales on a case-by-case basis.

  • Colors and images are displayed as accurately as possible but may vary by device.

Orders & Billing Information

We may limit or cancel orders at our discretion, for example when multiple orders are placed using the same customer account, card, or address. You agree to provide current, complete, and accurate order and account details so we can process your purchase correctly.

Shipping & Returns

Deliveries, returns, and exchanges are subject to our Shipping & Returns Policy, which forms part of these Terms.

Third-Party Links & Tools

Our site may include third-party links or tools over which we have no control. Use of such tools is entirely at your own risk. We are not responsible for third-party websites or content.

User Submissions

If you share comments, suggestions, or creative ideas with us, you agree that we may use them without restriction. You remain responsible for ensuring your submissions do not infringe the rights of others or contain harmful material.

Personal Information

The handling of your personal information is governed by our Privacy Policy.

Errors & Omissions

Occasionally, our site may contain errors or omissions related to product descriptions, pricing, promotions, or availability. We reserve the right to correct these at any time, including after an order has been placed.

Prohibited Uses

You may not use our website or its content for:

  • unlawful purposes

  • violating intellectual property rights

  • transmitting harmful code

  • abusive, offensive, or discriminatory behavior

  • spamming or unauthorized scraping

  • interfering with the security of the Service

We may terminate your access if you breach these Terms.

Disclaimer & Limitation of Liability

Our services and products are provided “as is” and “as available.” We make no warranties of uninterrupted or error-free use. To the fullest extent permitted by law, Zilt en Zacht is not liable for damages arising from the use of our website, products, or services.

Indemnification

You agree to indemnify and hold harmless Zilt en Zacht, its directors, employees, and partners against claims arising from your breach of these Terms or violation of any law or rights of a third party.

Severability

If any provision of these Terms is found unenforceable, the remainder shall continue in effect.

Termination

These Terms remain in effect unless terminated by either party. You may stop using our Services at any time. We may also terminate your access if you fail to comply with the Terms.

Entire Agreement

These Terms, together with our other policies, represent the entire agreement between you and Zilt en Zacht regarding your use of the Store.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of The Netherlands.

Changes to Terms

We may update or change these Terms at any time by posting them on this page. Continued use of our site constitutes acceptance of those changes.

Contact Information

Questions about these Terms and Conditions can be sent to us at:
support@ziltenzacht.com
KvK: 95036288
The Netherlands